Candia La Vita
Website: https://candialavita.com
Email: support@candialavita.com
Legal Address: support@candialavita.com

We collect information in several ways:

• Account creation / login: name, email, encrypted password, display name, country/time zone.
• Purchases / orders (WooCommerce): billing name, email, payment token (from Stripe or PayPal), amount, currency, order status.
• Learning activity (TutorLMS): lesson progress, quiz scores, comments, completion records.
• Support requests: messages and attachments you send us.
• Newsletter subscriptions: email address and consent status.
• Automatic data: IP address, browser/device info, language, referrer, pages visited, cookies, and security logs.

We do not intentionally collect special categories of data (such as health, religion, or political beliefs).

Legitimate interest: security, analytics, and product improvement.

Contract: to provide access to The Path and maintain your account.

Consent: for marketing emails and non-essential cookies.

Legal obligation: accounting and tax compliance.

To register and authenticate user accounts.

To deliver learning content and track progress.

To process orders and payments.

To communicate important updates and support messages.

To send marketing emails (if you opt in).

To protect our platform from fraud and abuse.

To analyze usage for performance and improvement.

We use cookies to enable login sessions, shopping cart functionality, analytics, and optional marketing.

Types of cookies:

• Essential: security, authentication, cart data.
• Functional: language and preferences.
• Analytics: Google Analytics or similar.
• Marketing: only if you provide consent.

You can control cookies via our banner or your browser settings.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We share data only with trusted service providers necessary for operation:

• Hosting/CDN/Security: [provider name e.g. Cloudflare]
• Payments: Stripe and/or PayPal — we never store full card details.
• Analytics: Google Analytics (or privacy-compliant alternatives).
• Email delivery: [Mailchimp/Sendinblue/etc.]
• Platform software: WordPress, WooCommerce, TutorLMS.

Data is disclosed to authorities only when required by law.

If data is processed outside your jurisdiction (e.g. in the EU or US), we use lawful transfer mechanisms (such as Standard Contractual Clauses or adequate protection agreements).

Accounts / learning records: kept while your account is active.

Orders / billing: kept for 5–10 years for tax and legal compliance.

Support messages: up to 2 years after resolution.

Analytics logs: 14–26 months.

Cookies: session to 24 months, depending on type.

We use SSL encryption, firewalls, access controls, software updates, and regular monitoring to protect your data. No system can guarantee 100% security, but we take all reasonable precautions.

Depending on your location (EU, UK, California, etc.), you may have the right to:

• Access and receive a copy of your data.
• Correct inaccurate data.
• Request deletion (“right to be forgotten”).
• Restrict processing or object to it.
• Withdraw consent at any time.
• File a complaint with a data protection authority.

Contact us at support@candialavita.com to exercise any of these rights.

Our service is not directed to children under 16 (or the applicable age of consent in your country).
If we learn we’ve collected data from a child, we’ll delete it immediately.

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review those policies separately.

We may update this Policy from time to time. The latest version will always be available on this page, with the effective date shown above. If changes are significant, we’ll notify you by email or in-app.